• Manager, IT Asset Management

    Job Location US-TX-Richardson Operations Center
    Location: Address
    2350 Lakeside Blvd
    Information Technology
  • Overview

    At Texas Capital Bank, we are driven by a single-minded and unwavering mission: to serve business and the individuals who run them. We use a consultative approach and innovative technologies to develop new ideas that give the bank and our clients a competitive advantage. We partner with our customers to push the boundaries of what’s possible—together.

    Headquartered in Dallas, Texas Capital Bank has offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, and we serve clients in a variety of industries from coast-to-coast.


    The manager of the IT Asset Management team is responsible for maintaining effective IT asset management and end-of-life programs throughout Texas Capital Bank to ensure compliance with regulatory guidelines.  The manager will oversee a team that is responsible for the daily activities associated with asset management, tracking and assignment.  The manager is responsible for quality control processes throughout the asset lifecycle.


    • Direct oversight and responsibility of asset management team and processes
    • Maintain inventory and user/location assignment of IT hardware, software licenses, software subscriptions, and maintenance agreements
    • Maintain end-of-life (EOL) program for unsupported hardware and software
    • Work with Procurement and IT teams for purchase and receipt of newly purchased IT assets
    • Work with IT desktop and data center teams for disposal and recycling of EOL hardware
    • Maintain hardware and software inventory in the asset tracking/CMDB system (ServiceNow)
    • Maintain regulatory compliance (FFIEC)


    • Bachelor’s Degree or equivalent work experience required
    • 5+ years’ experience with IT asset management/tracking/inventory systems required, ServiceNow preferred
    • Strong understanding of end-user hardware required: workstations, monitors, printers, scanners
    • Strong understanding of end-user software subscriptions, licensing, and maintenance required: e.g., Windows, Office 365, Adobe
    • Strong understanding of data center hardware and maintenance agreements required: e.g., servers, network equipment, enterprise storage
    • Strong understanding of data center software subscriptions, licensing and maintenance required: e.g., Windows Server, SQL Server, VMware, Cisco, NetApp
    • Strong understanding of ITAM best practices and ITIL required
    • Good understanding of accounting practices required
    • Strong understanding of enterprise CMDB required
    • Ability to create and maintain effective processes necessary for asset management, tracking, reporting, and quality assurance required
    • Ability to develop and analyze hardware and software asset data for reporting to management and technical staff for compliance and budget required
    • Good understanding of procurement process and its relationship to asset management required
    • Good understanding of asset disposal and recycling required
    • Experience with regulatory compliance (SOX, FFIEC) preferred
    • Strong working knowledge of Windows, Office, and computing hardware required
    • Ability to work collaboratively with Procurement and IT teams to perform asset management tasks
    • Good experience directly managing asset management team and processes
    • Excellent verbal and written communication required
    • Minimal travel required


    The duties listed above are the essential functions, or fundamental duties within the job classification.  The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.


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