• Banking Center Manager

    Job Location US-TX-Richardson Operations Center
    ID
    2018-3775
    Location: Address
    2350 Lakeside Blvd
    Category
    Branch Banking
  • Overview

    At Texas Capital Bank, we are driven by a single-minded and unwavering mission: to serve business and the individuals who run them. We use a consultative approach and innovative technologies to develop new ideas that give the bank and our clients a competitive advantage. We partner with our customers to push the boundaries of what’s possible—together.

    Headquartered in Dallas, Texas Capital Bank has offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, and we serve clients in a variety of industries from coast-to-coast.

     

    We are on the Forbes Best Banks in America list, and were named a top place to work by The Dallas Morning News and San Antonio Express-News. For further information, please visit us at www.texascapitalbank.com.

    Responsibilities

    • Oversee the operation of a banking center to ensure customer satisfaction and compliance with all laws, regulations, policies and procedures
    • Maintain a properly trained staff and provide guidance, support and conflict resolution to team members, which includes adhering to Texas Capital Bank guidelines, policies and procedures and applicable laws
    • Coordinate operational issues including automation and equipment needs, workflow and transaction integrity
    • Maximize the growth and profitability of the branch through cross-selling and assisting commercial officers with sales calls
    • Act as a liaison with various internal business partners to facilitate client on-boardings
    • Foster an environment within the banking center that assures exceptional customer service
    • Interview and hire qualified candidates upon event of banking center staff vacancies
    • Maintain proper security with the banking center to protect employees and bank assets
    • Ensure responsible management of banking center budget

    Qualifications

    • Bachelor’s degree in Finance, Accounting, Business or the equivalent preferred, and a minimum of 10 years banking experience with 3 years in a supervisory role
    • Excellent knowledge of bank and branch operations, customer service and sales
    • Strong knowledge of bank products and services
    • Proven leadership and organizational skills, including effective time management 
    • Ability to be influential and establish positive working relationships across the organization
    • Demonstrated ability to establish and achieve strategic branch goals
    • Effective communication (both verbal and written), negotiating, and presentation skills
    • Ability to readily identify needs and requirements, and establish plans and processes to ensure successful results 
    • Strong knowledge of legal entity documentation required
    • Take initiative to participate in continued education and management development
    • Proficiency in the use of PC software tools for reports, audits, analysis, and presentations

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