• Business Analyst

    Job Location US-TX-Richardson Operations Center
    Location: Address
    2350 Lakeside Blvd
  • Overview

    At Texas Capital Bank, we are driven by a single-minded and unwavering mission: to serve business and the individuals who run them. We use a consultative approach and innovative technologies to develop new ideas that give the bank and our clients a competitive advantage. We partner with our customers to push the boundaries of what’s possible—together.

    Headquartered in Dallas, Texas Capital Bank has offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, and we serve clients in a variety of industries from coast-to-coast.


    We are on the Forbes Best Banks in America list, and were named a top place to work by The Dallas Morning News, Houston Chronicle and San Antonio Express-News. For further information, please visit us at www.texascapitalbank.com.


     The Business Analyst is an essential role in the Enterprise Program Management Office at Texas Capital Bank.  This talented and curious individual collaborates with business stakeholders to understand and translate their needs and goals into process and system requirements.   The Business Analyst works closely with technical teams, quality assurance, learning, organizational change management and subject matter experts to implement quality solutions that deliver business value.


    • Apply consultative approach to functional and operational procedural planning and design
    • Review project initiation documents, artifacts, high level scope to gain an understanding of the underlying business need and timeline for the project
    • Identify and interview key stakeholders, SMEs, impacted parties
    • Provide recommended approach and roadmap to completing deliverables
    • Prepares detailed work plans to estimate level of effort, personnel requirements and deliverable schedules based on prior experiences, stakeholder availability, and project complexity
    • Conduct stakeholder interviews and requirement sessions to capture and refine business requirements and targeted analysis.
    • Schedule and facilitate meetings with business owners & SMEs
    • Record & distribute detailed meeting minutes
    • Transform minutes into actionable deliverables (BRD, User Stories, etc)
    • Create current and future state process flows
      • Obtain, analyze, and synthesize information from multiple business users to help distinguish request from needs
      • Create unambiguous, verified technical and functional business rules and requirements, which close the gap between current and future states for assigned business areas to a testable level
      • Document and clarify scope to ensure quality requirements:
    • Create and maintain traceability matrix (requirements, function and testing)
    • Become a system expert & support the project throughout the life-cycle
    • Act as liaison between business and technical members of the project
    • Support QA efforts: Creating, Reviewing Test Plans, Cases, and scripts as needed
    • Ensure adherence to published project management and software development lifecycle (SDLC) methodologies, resulting in consistent development and implementation of project components
    • Effectively schedule, interact, and lead meetings with all levels of participants, including technical resources, project team members, business stakeholders, and executives



    • Bachelor’s degree in relevant field (e.g. Business, MIS) strongly preferred or equivalent experience
    • Banking/Financial Services experience preferred
    • 4 years of business analyst experience required across one or more of the following project types: Business Process Reengineering, Strategy Transformation, Vendor Integration, SDLC (waterfall or Agile) projects
    • Standard industry certification preferred
    • Experience in Information Security, PCI Compliance and/or Regulatory initiatives preferred
    • Consulting background preferred
    • Knowledge of commonly used concepts, practices and procedures within the Information Technology field
    • Detail-oriented with a proven history as a self-starter who can work independently with minimal supervision
    • Excellent verbal presentation and written communication skills with ability to present to all levels of the organization
    • Results Oriented with excellent problem-solving, analytical, critical thinking, and decision making skills
    • Proficient the use of MS Word, MS PowerPoint, MS Excel, MS Outlook, MS Project and MS Visio
    • Ability to collaborate with others and understands how individual actions impact the team’s/organization’s vision and goals


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Don’t see the perfect opportunity? Connect with us and we will reach out if a new job opening matches your background and interests.