Senior Banking Center Manager

Job Location US-TX-Dallas-Corporate Headquarters
ID
2018-3373
Location: Address
2000 McKinney Ave
Category
Branch Banking

Overview

At Texas Capital Bank, we are driven by a single-minded and unwavering mission: to serve business and the individuals who run them. We use a consultative approach and innovative technologies to develop new ideas that give the bank and our clients a competitive advantage. We partner with our customers to push the boundaries of what’s possible—together.

Headquartered in Dallas, Texas Capital Bank has offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, and we serve clients in a variety of industries from coast-to-coast.

We are on the Forbes Best Banks in America list, and were named a top place to work by The Dallas Morning News and San Antonio Express-News. For further information, please visit us at www.texascapitalbank.com.

Responsibilities

  • Oversee the operation of one or more banking centers to ensure client satisfaction and compliance with all laws, regulations, policies and procedures
  • Motivate, monitor and coach properly cross-trained staff and provide guidance, support and conflict resolution to team members, which includes adhering to Texas Capital Bank guidelines, policies and procedures and applicable laws
  • Coordinate operational issues including automation and equipment needs, workflow and transaction integrity
  • Maximize the growth and profitability of the banking centers through cross-selling and assisting commercial officers with sales calls
  • Represent the Bank through visible leadership involvement in community-related activities to promote goodwill and generate new business
  • Create and maintain a Continuous Process Improvement environment that openly addresses challenges and opportunities for improvement
  • Act as a liaison with various internal business partners to facilitate client on-boardings
  • Foster an environment within the banking centers that assures exceptional client experience
  • Interview and hire qualified candidates upon event of banking center staff vacancies
  • Maintain proper security within the banking centers to protect employees and bank assets
  • Ensure responsible management of banking centers budget
  • Assist with other daily operational activities as needed

Qualifications

  • Bachelor’s degree in Finance, Accounting, Business or the equivalent preferred, and a minimum of ten (10) years banking experience with five (5) years in a management role
  • Excellent knowledge of bank and branch operations, customer service and sales
  • Ability to manage a substantial deposit portfolio
  • Ability to hire, train, and develop a full team of cross-trained employees
  • Expert knowledge of bank products and services
  • Proven leadership and organizational skills, including exceptional time management 
  • Proven self- starter and excellent conflict resolution abilities
  • Ability to be influential and establish positive working relationships across the organization
  • Demonstrated ability to establish and achieve strategic banking center goals
  • Effective communication (both verbal and written), negotiation, and presentation skills
  • Ability to readily identify needs and requirements, and establish plans and processes to ensure successful results 
  • Strong knowledge of legal entity documentation required
  • Take initiative to participate in continued education and management development
  • Proficiency in the use of PC software tools for reports, audits, analysis, and presentations
  • Willing to travel within the Dallas/Fort Worth Metroplex

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