Senior Business Analyst

US-TX-Richardson Operations Center
2350 Lakeside Blvd
Information Technology


At Texas Capital Bank, we are driven by a single-minded and unwavering mission: to serve business and the individuals who run them. We use a consultative approach and innovative technologies to develop new ideas that give the bank and our clients a competitive advantage. We partner with our customers to push the boundaries of what’s possible—together.

Headquartered in Dallas, Texas Capital Bank has offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, and we serve clients in a variety of industries from coast-to-coast.

We are on the Forbes Best Banks in America list, and were named a top place to work by The Dallas Morning News, Houston Chronicle and San Antonio Express-News. For further information, please visit us at


• Apply consultative approach to assist with functional planning and design, and operational procedural planning and design when implementing new systems and/or product enhancements
• Document detailed technical and functional business rules and requirements for assigned business areas
• Create data mapping documentation, process flows and detailed test cases and scripts for assigned projects
• Ensure adherence to published project management methodology, resulting in consistent development and implementation of project components
• Understand, listen and comprehend first before starting to a solution
• Interact with business and technology representatives at all levels within the organization
• Cross team collaboration to ensure projects run smoothly and efficiently
• May lead and direct the work of others in a matrix, cross-organizational project team


• Bachelor’s degree in relevant field (e.g. Business, MIS) strongly preferred required or equivalent experience
• Banking/Financial Services experience preferred
• 8+ years of business analyst experience required
• Standard industry certification (CBAP) preferred
• Consulting background strongly preferred
• Knowledge of commonly used concepts, practices and procedures within the Information Technology field
• Detail-oriented with a proven history as a self starter who can work independently with minimal supervision
• Excellent verbal presentation and written communication skills with ability to present to all levels of the organization
• Ability to be influential and establish positive working relationships across the organization
• Experience in concurrently leading BA efforts across multiple types of projects
• Business analysis capabilities across the following project types: Business Process Reengineering, Strategy Transformation, Vendor Integration, SDLC (waterfall and Agile) projects
• Experience conducting requirement gathering sessions leveraging core business analysis best practices and methodologies, including work flow analysis and process analysis required
• Effectively interact and lead meetings with all levels of participants, including technical resources, business stakeholders and C-level executives
• Document detailed process flows, gap analysis and cost benefit analysis
• Outstanding organizational and effective time management skills
• Obtain, analyze and synthesize information from multiple business users to help distinguish request from needs
• Excellent problem-solving, analytical, critical thinking skills and results oriented
• Experience leading business analysis for enterprise-wide, complex projects
• Manage solution scope and requirements, requirements traceability, and communication of validated requirements for large, complex projects
• Write concise and effective User Stories
• Define precise and accurate User Story acceptance criteria that will be used by developers, QA testers and business users to insure that business intent is effectively captured
• Experience Strong proficiency in the use of MS Word, MS PowerPoint, MS Excel, MS Project and MS Visio for reports, analysis, and presentations is required
• Familiarity with requirements gathering tools for requirements traceability with development and QA teams
• Depth of understanding in most if not all areas of business analysis competencies and deliverables
• Work product and results are fully acceptable, and achieved routinely
• Confident decision-making skills to deal with complex situations holistically
• Ability to see overall picture and how individual actions fit within it
• Ability to rely on experience and intuition instead of rules
• Strong analytical aptitude, decision making and problem solving skills
• Mentoring others on BA tasks, processes and deliverables that align with different project types
• Mentoring others in aspects of the BA profession, such as methodology, tools and best practices
• Additional skills preferred:
 Leadership
 Team building motivation
 Influencing
 Political and cultural awareness
 Negotiation
 Trust building
 Conflict management


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